[Experience Platform + Apps] Global Customer Journey Analytics Foundational Chapter

The Customer Journey Analytics Foundational User Group is designed specifically for practitioners who are just beginning their journey with Adobe Customer Journey Analytics. This group offers a welcoming, supportive environment where new users can build confidence and core skills through structured, beginner-friendly sessions — all with a focus on preparing you to pass the Adobe Customer Journey Analytics Professional Certification Exam.

Sessions are led by experienced Adobe Champions who bring real-world analysis stories, hands-on guidance, and a genuine passion for helping others grow. You will have space to ask questions, work through challenges, and connect with peers who are navigating the platform for the first time — including those transitioning from Adobe Analytics.

Each session covers a key domain of the certification curriculum:

• Components — Translate business questions into the right components, build filters, and create subsets of data that answer real reporting needs
• Reporting — Choose the right visualizations and tables, select the appropriate data view, and apply date ranges with confidence
• Distribution — Schedule and share reports with stakeholders, curate dashboards, and organize projects so your work is easy to navigate and act on
• Data Analysis — Perform exploratory analysis, interpret results to surface actionable insights, evaluate audiences for activation in other AEP tools, and choose the right components for the job

As a bonus, attendees will also get exposure to how Real-Time CDP connects with CJA — understanding how profiles, audiences, and data flow between the two platforms to power end-to-end customer experiences.

Sessions run on a regular cadence throughout the year. Our most engaged attendees across the series will be eligible to receive a limited number of FREE certification vouchers — so show up, stay curious, and grow your network along the way.